Legal Advice

CONDITIONS OF USE

These general terms and conditions regulate the use of the internet site “www.redrakegaming.com” that THE NETWIZZY COMPANY , S.L. (henceforth, "THE NETWIZZY COMPANY") freely makes available to internet users.
THE NETWIZZY COMPANY, S.L has its registered address at C/Daniel Balaciart 2, 46020 Valencia (Spain).

THE NETWIZZY COMPANY S.L is duly registered in the Trade Registry of Valencia, Volume 8497, Book 5787, Folio 212, Section 8, Sheet V-115519, 1st entry and its Company Tax Number is B97726913.
The use of the website attributes the status of user and fully and unreservedly expresses the status of User for all of the General Terms and Conditions.
THE NETWIZZY COMPANY, S.L. reserves the right to update, review and modify these regulations and conditions at any time and in the manner that it deems appropriate.

If you wish to contact us, you can do so via post, at the address outlined as the company's address, or via email at [email protected].

PURPOSE

Through the website, THE NETWIZZY COMPAY, within the context of this website provides Users with access to different information relating to its products, activities and services, without it being possible to make purchases or contract any of the products or services online from the website itself.

ACCESS AND USAGE CONDITIONS OF THE WEBSITE

The use of the website is free for Users and does not require prior subscription or User registration.

PROPERTY OF THE CONTENT

THE NETWIZZY COMPANY holds all of the intellectual property rights for the website content. The User must refrain from using any kind of materials or content accessible through the website for means other than the purpose of the website.
All of the content on the website www.redrakegaming.com, which includes texts, images, graphics, gifs, icons, as well as the design, structure, software and programming of it is the exclusive property of THE NETWIZZY COMPANY.
None of these elements can be reproduced, modified, transmitted, distributed, marketed or used in any other way with a commercial or public purpose, via any means, electronic, mechanic, or any other system of information reproduction.

COOKIES

Rules on the use of cookies

This Cookie Policy is an integral part of the Legal Notice and the Privacy Policy of The Netwizzy Company, S.L. Entering and browsing the site, or the use of its services mean the acceptance of the General Conditions established in our Legal Notice (and, thus, of the Privacy Policy and Cookie Policy). Please read them carefully. We thank you for deciding to visit us. We want your experience on the site to be the best possible, and for that reason we have written this Cookie Policy as clearly as possible.

What is a Cookie?

Cookies are files that contain small amounts of information that are downloaded to the user's device and are used when you visit a website. Their main purpose is to recognise the user every time they access www.redrakegaming.com, and to allow us to improve the quality and usability of our website. Cookies are essential for the functioning of the internet; they cannot damage the user's equipment/device and, if they are active in the configuration of your browser, help us to identify and resolve possible errors in the way www.redrakegaming.com works.

Types of Cookies

There are different types of cookies. All of them work in the same way, but have small differences:

Session Cookies: Session cookies last only for the duration of your visit and are deleted when you close the browser. Their main purpose is to identify the type of device, and aid in the security of the website or its basic functionality. They do not contain personal information that allows us to identify a person.

Persistent or Permanent Cookies: These are stored on the hard disk of the device and our web reads them every time you revisit www.redrakegaming.com; they have a fixed expiry or ending date and stop working after that. They allow us to identify your actions and preferences, analyse your visits and help us understand how users reach our web page and how to improve our services.

Functional Cookies: These allow www.redrakegaming.com to remember decisions adopted by the user, such as their login or identifier. The information these cookies collect is anonymized (that is, do not contain your name, address or other data).

Third-party Cookies: Third-party cookies are cookies that a website you are not visiting install, for example, those used by social networks (like Facebook) or by external content extensions (such as Google Maps). In addition, some advertising companies use this kind of file to track your visits on every site on which they advertise.

Analytical Cookies: Are cookies whose purpose is periodic maintenance and ensuring the best functioning and service for the user, compiling information on your activities.

Use of Cookies by www.redrakegaming.com

By entering www.redrakegaming.com, you expressly agree that we can use this type of cookie in your devices. If you disable the cookies, your navigation through www.redrakegaming.com may not be the best and some of the tools that www.redrakegaming.com has may not work properly.

a) SameSite Cookies. In order to recognise you and give you better service, our site uses SameSite cookies (small text files that your browser stores). Accepting our cookies translates into time savings. Likewise, they can also be used to recognise you between successive visits and so adapt the content you are shown, in order to obtain information about the date and time of your last visit, measure some traffic parameters within the site itself, and estimate the number of visits made, so that we can focus and adjust the services and special offers more effectively. No cookie allows contacting you with your telephone number, your e-mail address or any other means of contact. No cookie can extract information from your hard disk or steal personal information.

b) Strictly Necessary Cookies

Name/th>Purpose
cookiesAcceptedAcceptance of cookies by the user
languageLanguage of the web
PHPSESSIDSession identifier

c) Third-party Cookies. Cookies from Google Analytics. The site uses the Google Analytics service, which is rendered by Google, Inc., an entity whose main office is in 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses cookies to help us analyse the use that users make of the site. The information that the cookie produces about your use of the site (including your IP address) will be directly transmitted to and stored by Google on its servers in the United States. Google will use this information to track your use of the website, compiling reports on website activity and providing other services related to website activity and internet use. Google can send this information to third parties when required by law, or when such third parties process information for Google. Google will not associate your IP address with any other data that Google has. If you wish, you can reject the processing of the data or information by rejecting the use of cookies by means of the appropriate configuration of your browser. However, if you do so, you may not be able to use the full functionality of this site. In using this site you consent to the processing of your information by Google in the form and for the purposes indicated above. More information at https://www.google.es/intl/es/policies/technologies/cookies/. Google has developed an extension that you can install in your browser if you wish not to be tracked by its cookies: https://tools.google.com/dlpage/gaoptout

d) Analytical Cookies

NamePurpose
_utmaIs used to identify users and sessions. The cookie is created when the JavaScript library is executed and there is no __utma cookie. The cookie is updated each time data are sent to Google Analytics.
_utmtIs used to limit the percentage of requests.
_utmbIs used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no __utmb cookie. The cookie is updated each time data are sent to Google Analytics.
_utmcIs not used in ga.js. It is configured to interact with urchin.js. Formerly, this cookie worked together with the __utmb cookie to determine if the user was in a new session or visit.
_gaIs used to tell users and sessions apart. The cookie is created when the JavaScript library is loaded and a previous version of the __ga cookie does not exist. The cookie is updated each time it sends data to Google Analytics.
_utmzIt stores the source of traffic or the campaign which accounts for how the user has arrived at the site. The cookie is created when the JavaScript library is executed and is updated every time that data are sent to Google Analytics.
_utmvIs used to store personalised visitor variable data. This cookie is created when a programmer uses the _setCustomVar method with personalised visitor variable data. It was also used for the no-longer-used _setVar method. The cookie is updated each time that data are sent to Google Analytics.
_gatIs used to differentiate between different tracking objects created during the session. The cookie is created when the JavaScript library is loaded and a previous version of the __gat cookie does not exist. The cookie is updated each time it sends data to Google Analytics.

User configuration to avoid Cookies
From www.redrakegaming.com and in compliance with the legal regulations in effect, we place at your disposal the information to allow you to configure your internet browser(s) to maintain your privacy and security related to cookies. For that, we provide the information and links to the official support sites of the main browsers so you can decide if you wish to accept the use of cookies or not.
That way you can use the browser's configuration tools either to block cookies or to have it warn you when a server wants to save a cookie:
a) If you use Microsoft Internet Explorer, in the menu option Tools > Internet Options > Privacy > Settings. To learn more, visit https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-deletemanage-cookies
b) If you use Firefox, click the menu button , choose "Preferences" go to the "Privacy and Security" Panel and scroll to the History section. To learn more visit https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
c) If you use Chrome, click the more button > Settings > Advanced > Privacy & Security > Content settings > Cookies. To learn more, visit https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
d) If you use Opera, you can configure your browser by going to Settings > Preferences > Advanced > Cookies. To learn more, visit https://www.opera.com/help/tutorials/security/privacy/
e) If you use Safari, you can configure your browser by going to Preferences > Privacy. To learn more, visit https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
f) If you wish to disable Google Universal Analytics, you can install the following extension provided by Google: https://tools.google.com/dlpage/gaoptout

FUNCTIONING OF THE WEBSITE

THE NETWIZZY COMPANY does not guarantee the availability and continuity of web functioning.
THE NETWIZZY COMPANY intends to keep the website functioning indefinitely. However, THE NETWIZZY COMPANY can terminate or suspend the availability or functioning of the website and/or any of its Services at any time.
Likewise, THE NETWIZZY COMPANY does not guarantee the usefulness or the updating of the information regarding the status of service provision.

APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions are governed by Spanish law, and the Courts of Valencia retain jurisdiction in compliance with legislation relating to judicial powers.

LIMITATION OF LIABILITY

Although our data is updated periodically, it is not possible to guarantee the total absence of errors, omissions, or inaccuracies. Therefore, THE NETWIZZY COMPANY cannot, under any circumstances, be held responsible by the lack of veracity or honesty of information relating to the products and services advertised on the website. Nor can it be held responsible for any damage resulting directly or indirectly from the use of information, products or services on the website.

The regulations and conditions of use mentioned above are governed by current legislation. Any disputes resulting from the interpretation or application of them should be settled before the courts of VALENCIA, that the registered office of THE NETWIZZY COMPANY depends on.
Access to the website as well as possible use of the information contained on it is the exclusive responsibility of the person that does so.

PRIVACY POLICY

The Website www.redrakegaming.com is owned by The Netwizzy Company, S.L. and complies with the requirements of the regulations in effect regarding the protection of personal information, and, specifically, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the protection of physical persons with regard to the processing of personal data and the free circulation of those data.

The Netwizzy Company, S.L. reserves the right to modify or adapt the present Privacy Policy at any time. As a consequence, we recommend that you review the policy each time that you enter the Website. In the case of users who have registered on the Website and enter their account or profile, upon access the same, they will be informed when there have been substantial modifications regarding the processing of their personal data.

WHO IS THE PARTY RESPONSIBLE FOR THE PROCESSING?

The data which are collected or that you provide voluntarily through the Website, whether by browsing the site or through those data you may provide in contact forms, via e-mail or telephone, will be gathered and processed by the Data Controller whose data are indicated below:
Identity
The Netwizzy Company, S.L.
TIN: B97726913
Postal address Daniel Balaciart, 2 - 46020 – Valencia (VALENCIA)
Telephone +34 963 693 726
E-mail [email protected]
URL: www.redrakegaming.com
VALENCIA Mercantile Registry, Volume 8497 Book 5787 Sheet 212, Section 8, Leaf V-115519
If, for any reason, you want to contact us (through our Data Protection Representative) with a question related to the processing of your personal data or privacy, you can do so by any of the means indicated above.

WHAT ARE YOUR RIGHTS RELATED TO THE PROCESSING OF YOUR DATA?

Any person has the right to obtain information about the existence of the processing of their personal data, access the personal information and data that The Netwizzy Company, S.L., has, request correction of inaccurate data or, where applicable, request their suppression when, among other reasons, the data are not needed for the purposes for which they were collected or the affected party withdraws the consent previously granted. In specific cases, the affected party will be able to request limits on the processing of their data, in which case, we will only keep the ones covered by the regulations in effect. In some cases, you can exercise your right to data portability which will be delivered to you or a new processing controller that you designate in a suitable, commonly used and machine-readable format. You have the right, at any time, to revoke your consent for any of the types of processing that you have granted. The Netwizzy Company, S.L. has forms for the exercise of any of the aforementioned rights by contacting us at the following e-mail address, [email protected], and requesting the form you need. Likewise, you can use the ones the Spanish Data Protection Agency or third parties make available to interested parties. These forms should be signed electronically or accompanied by a photocopy of your identity document. If acting through a representative, it must also be accompanied by a copy of their identity document or electronic signature. The forms shall be presented in person at the registered address of The Netwizzy Company, S.L. indicated above or, when applicable, sent via e-mail. You have the right to file a complaint with the Spanish Data Protection Agency in the case in which you feel that the request to exercise your rights has not been properly taken care of. The maximum period for The Netwizzy Company, S.L. to resolve the complaint is a month, counting from the effective receipt of the request by us.

WHAT DATA DO WE COMPILE VIA THE WEB SITE?

Data stored by browsing and using the Website By the simple fact of browsing The Netwizzy Company, S.L. Website information is compiled concerning:
- IP Address
- Browser version
- Operating system
- Length of the visit or browsing on the Website
The data will not be conveyed to third-parties.
User registration on the Website
In order to access certain products and/or services, the user may have to register on the Website. To do that, the registration form asks for a series of personal data. The needed and required data to be provided by the user to register is indicated with the symbol *. In the event that these fields are not provided, registration will not be carried out. The user and password generated are personal and non-transferable, the user being responsible for their safekeeping. We do not recommend that you write it down anywhere or that you tell any third-parties. We remind you that the system has a feature for re-establishing the password which can be used in case it needs to be re-established. In this case, the browsing data are associated with the user's registration, identifying the specific user who is browsing the Website. The registration data of every user are included in the databases of The Netwizzy Company, S.L., along with the history of operations performed by that user, and they will be stored in the databases as long as the registered user's account is not eliminated. Once that account is eliminated, the data will be removed from our databases, keeping those data related to the transactions performed for 10 years without being accessed or altered, in order to comply with the periods legally in effect. The data that are not linked to transactions performed shall be kept for a period of 10 year unless consent is withdrawn, in which case they will be eliminated immediately. The legal basis for the processing of your personal data is the signing of a contract between the parties in which the user requests a series of products/services/tools from The Netwizzy Company, S.L. The purposes of the processing shall be the following:
a) Managing inscription in the user's registration area and their access to the Website.
b) Managing the purchase of products and/or services offered through the Website.
c) Keeping you informed about the processing and status of your orders.
d) Responding to your request for information.
e) Managing all the tools that may be offered on the platform.
Thus, we inform you that you will receive communications via e-mail and/or telephone in order to report possible incidents, errors, problems and/or the status of your orders.
For sending marketing messages, the user's express consent will be requested during registration. In this regard, the user will be able to revoke the consent given, making use of the media indicated above to contact The Netwizzy Company, S.L. In any event, in each marketing message, the possibility of opting out of the receipt of the same will be given, whether it be by means of a link and/or e-mail address.

DATA PROVIDED ON THE CONTACT FORM

You can contact us directly by e-mail, "Contact Us", etc. provided on the Website. For that, the user needs to identify and indicate their personal data so that The Netwizzy Company, S.L. can contact the user in the event it is necessary to respond to their request for information. The needed and required data to be provided by the user to register is indicated with the symbol *. In the event these fields are not provided, the site will not permit the request to be sent.
These personal data will be included in the databases of The Netwizzy Company, S.L., which will keep the same in order to respond to your solicitation and/or request for information and, after that, will be eliminated in a period of 1 month.
The legal basis for the processing of these data is the consent of the user who requests information or has the need to be in contact with The Netwizzy Company, S.L.
The purposes of the processing shall be the following:
a) Managing the consultations or requests for information that you send us through the Website.
b) Sending messages, special offers, notices or actions that are of interest to you or that you request including by electronic means. Being an ancillary purpose to the main one, you must check a box enabled to that effect. The personal data that you provide to us by this medium will not be communicated to third-parties, The Netwizzy Company, S.L. being the one which responds directly to this type of enquiries.

WORK FOR US

In the case in which you provide you curriculum vitae, whether by means of the Website, e-mail or physically at the registered address or any headquarters of The Netwizzy Company, S.L., it will be incorporated into its database. The curriculum will be stored for a period of 1 year, after which, in the case in which we have not contacted you, it will be eliminated. The legal bases for processing is based on the express consent provided by the interested party for the processing of the data contained in the curriculum by sending the same and checking the box provided to that effect. The purpose of the processing is to enter you into present and future hiring processes of The Netwizzy Company, S.L. In the event that, in the end, the interested party becomes an employee of The Netwizzy Company, S.L., their data will be incorporated in a database owned by the company for the purpose of managing the employee-employer labour relationship internally.

Gambling Commissionmga Malta Gaming AuthorityONJNHGCPennsylvania Gaming Control BoardAlcohol and Gaming Commission of OntarioBeGambleAware.orgISO 27001

Red Rake Tech SL is registered under the laws of the European Union member state of Spain.
It has registration number B98863053 with registered address at Avenida Cataluña 9, local B, 46020 Valencia, Spain.

Red Rake Tech SL is licensed and regulated by the Malta Gaming Authority and is authorised to provide
Critical Gaming Supplies under B2B Licence number MGA/B2B/621/2018 issued on 20/02/2019.

Red Rake Tech SL is licensed and regulated in Great Britain by the Gambling Commission
under account number 53267

Red Rake Tech SL is licensed and regulated in Romanian by ONJN
under licence number 805/27.05.2021

Red Rake Tech SL is licensed and regulated in Greece by the Hellenic Gambling Commission
under license number HGC-000051-MN

Red Rake Tech SL is commited with the best IT security principles: our policy.

We use our own cookies and from third parties to improve your experience on our website. If you continue without changing your settings, we assume that you accept the use of cookies. Find more information in our Cookie Policy.